Your rating is the product page
Visitors compare you against five other options on a map. The stars and the recent reviews are most of what they use to choose.
Use case · Tours & attractions
Nobody books a tour without reading the reviews first
Savorias reads every review your tour, museum, or activity gets and shows you what visitors keep talking about, in whatever language they used.
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Sanne V. 2 days ago Written in Dutch
Our guide was fantastic and really knew her history, but we did not realize the entry fee was on top of the tour price.
See originalSuggested reply
Thank you. We’ll pass your kind words on to your guide. You’re right that the ticket details were not clear enough. We’ve updated the booking page so it is clear what the price includes.
Approve & post Regenerate
What we hear
Guides get reviewed, not the tour
Praise and complaints often relate to a person or a specific departure. Averaged into one score, that information disappears.
Seasons hide the trend
Review volume changes sharply between high and low season, so a raw count tells you little about whether things are improving.
Why this matters
Reviews influence how visible you are and which business customers choose
- 97%
- read reviews before choosing a local business
- 89%
- expect business owners to respond to reviews
- 74%
- look for reviews written in the last three months
- +12%
- more reviews after a business starts replying
What Savorias does
One place to read every review, answer it, and act on what it tells you.
Insights, not just a star rating
Savorias reads every review and tells you what customers praise most and what they complain about most. Recommendations quote what people actually wrote, so you can check them yourself.
Top praise
Staff
in 38% of reviews
Most common complaint
Value
in 12% of reviews
High confidence Value
Make the ticket inclusions explicit at the point of booking
Watch sentiment shift
See how customer sentiment moves week to week and catch a problem while it is still small, before it affects your rating.
+18%
Share of positive reviews versus the previous 90 days
Replies you can send in one click
Get a draft reply for any review, written in the language the customer used and in a tone that matches theirs. Edit it, or send it as it is.
Sanne V. 2 days ago Written in Dutch
Our guide was fantastic and really knew her history, but we did not realize the entry fee was on top of the tour price.
See originalSuggested reply
Thank you. We’ll pass your kind words on to your guide. You’re right that the ticket details were not clear enough. We’ve updated the booking page so it is clear what the price includes.
Approve & post Regenerate
See where you stand locally
Follow nearby businesses and compare rating trends over time. When your score dips, you will know whether the change affects only your business or the whole area.
- 1 Competitor A 4.7 +0.1
- 2 Your business 4.6 +0.3
- 3 Competitor B 4.4 −0.2
- 4 Competitor C 4.1 +0.0
Change over the last 30 days
Frequently asked questions
Can we tell which guide a review is about?
Reviews that name a person are grouped as their own topic, so recurring praise or a recurring problem is visible instead of averaged away.
Our reviews are mostly from visitors abroad.
Yes. Reviews are read in their original language, and replies come back in the language the visitor used.
Does seasonality break the trends?
Trends compare equivalent time periods and use the share of positive reviews rather than raw volume, so a quiet month is not mistaken for a decline.
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