One bad night, months of reviews
A short-staffed Saturday shows up in your rating for weeks. By the time you notice the change, it is hard to trace it back to what caused it.
Use case · Restaurants
Your reviews already say what to change on the menu
Savorias reads every Google review your restaurant gets in its original language and tells you what guests keep praising and what keeps going wrong.
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Sanne V. 2 days ago Written in Dutch
The food was outstanding and the staff was wonderful, but we waited almost 30 minutes for a table even with a reservation.
See originalSuggested reply
Thank you for your feedback. We’re glad you enjoyed the food, and you’re right about the wait. We’re adding staff on busy evenings to address it. We hope to see you again soon.
Approve & post Regenerate
What we hear
Tourists write in every language
Google shows you an English translation that can lose the tone, the details, and part of the meaning before you read it.
Nobody has time to reply
Replies are the last thing on the list after service. They pile up, leaving customers with no sign that you listened.
Why this matters
Reviews influence how visible you are and which business customers choose
- 97%
- read reviews before choosing a local business
- 89%
- expect business owners to respond to reviews
- 74%
- look for reviews written in the last three months
- +12%
- more reviews after a business starts replying
What Savorias does
One place to read every review, answer it, and act on what it tells you.
Insights, not just a star rating
Savorias reads every review and tells you what customers praise most and what they complain about most. Recommendations quote what people actually wrote, so you can check them yourself.
Top praise
Food quality
in 38% of reviews
Most common complaint
Wait times
in 12% of reviews
High confidence Wait time
Add a second server on Friday and Saturday evenings
Watch sentiment shift
See how customer sentiment moves week to week and catch a problem while it is still small, before it affects your rating.
+18%
Share of positive reviews versus the previous 90 days
Replies you can send in one click
Get a draft reply for any review, written in the language the customer used and in a tone that matches theirs. Edit it, or send it as it is.
Sanne V. 2 days ago Written in Dutch
The food was outstanding and the staff was wonderful, but we waited almost 30 minutes for a table even with a reservation.
See originalSuggested reply
Thank you for your feedback. We’re glad you enjoyed the food, and you’re right about the wait. We’re adding staff on busy evenings to address it. We hope to see you again soon.
Approve & post Regenerate
See where you stand locally
Follow nearby businesses and compare rating trends over time. When your score dips, you will know whether the change affects only your business or the whole area.
- 1 Competitor A 4.7 +0.1
- 2 Your business 4.6 +0.3
- 3 Competitor B 4.4 −0.2
- 4 Competitor C 4.1 +0.0
Change over the last 30 days
Frequently asked questions
Does it understand dishes by name?
Yes. Reviews that name a dish are tracked as their own topic, so you can see how customers respond to a new appetizer or whether one dish is dragging your rating down.
We have several locations. Does that work?
Each Google listing is tracked separately, so you can compare locations rather than looking at one blended score.
Can it reply in the language a guest used?
Yes. Draft replies come back in the language the guest wrote in, in a tone that matches theirs. You approve before anything is posted.
Join the private beta
Join the waitlist for early access, free use through the pilot, and a founding rate that stays.