Feedback in a dozen languages
Your guests are international, and your reviews are too. Google’s translations can lose the details that would tell you what to fix.
Use case · Hotels & B&Bs
Guests from twenty countries, all telling you the same thing
Savorias reads your Google reviews in their original language and shows you which parts of the stay keep coming up, both in praise and in complaints.
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Sanne V. 2 days ago Written in Dutch
Beautiful room and a perfect location, but check-in took nearly 40 minutes with only one person at the front desk.
See originalSuggested reply
Thank you for the kind words about the room. You’re right that check-in was too slow, and we’re adding front desk coverage during afternoon arrivals so your next stay starts better.
Approve & post Regenerate
What we hear
The complaint is never the whole stay
It is check-in, noise from the street, or the breakfast hours. One line in an otherwise happy review, repeated fifty times.
Ratings move slowly, then all at once
By the time a drop is visible on your listing, the reviews behind it may be months old.
Why this matters
Reviews influence how visible you are and which business customers choose
- 97%
- read reviews before choosing a local business
- 89%
- expect business owners to respond to reviews
- 74%
- look for reviews written in the last three months
- +12%
- more reviews after a business starts replying
What Savorias does
One place to read every review, answer it, and act on what it tells you.
Insights, not just a star rating
Savorias reads every review and tells you what customers praise most and what they complain about most. Recommendations quote what people actually wrote, so you can check them yourself.
Top praise
Location
in 38% of reviews
Most common complaint
Check-in
in 12% of reviews
High confidence Service
Staff the front desk through the late-afternoon arrival peak
Watch sentiment shift
See how customer sentiment moves week to week and catch a problem while it is still small, before it affects your rating.
+18%
Share of positive reviews versus the previous 90 days
Replies you can send in one click
Get a draft reply for any review, written in the language the customer used and in a tone that matches theirs. Edit it, or send it as it is.
Sanne V. 2 days ago Written in Dutch
Beautiful room and a perfect location, but check-in took nearly 40 minutes with only one person at the front desk.
See originalSuggested reply
Thank you for the kind words about the room. You’re right that check-in was too slow, and we’re adding front desk coverage during afternoon arrivals so your next stay starts better.
Approve & post Regenerate
See where you stand locally
Follow nearby businesses and compare rating trends over time. When your score dips, you will know whether the change affects only your business or the whole area.
- 1 Competitor A 4.7 +0.1
- 2 Your business 4.6 +0.3
- 3 Competitor B 4.4 −0.2
- 4 Competitor C 4.1 +0.0
Change over the last 30 days
Frequently asked questions
Do you support Booking.com or TripAdvisor?
Google reviews today. Other review sites are something we are actively working on, and Google is where most of the discovery traffic starts.
How does the multilingual part work?
We work from the guest’s original text rather than the English version Google displays, so the analysis and reply reflect how they actually worded it.
Can we compare against nearby hotels?
Yes. You can follow the listings around you and compare rating trends, so a dip tells you whether it is you or the whole area.
Join the private beta
Join the waitlist for early access, free use through the pilot, and a founding rate that stays.